The Reliability-Cost Benchmark

Is your team spending more on firefighting than prevention?

Get your Reactive-to-Preventive spending ratio and see where your service sits on the Reliability U-Curve. Instant result. No email required.

5 MIN · 10 QUESTIONSINSTANT · NO EMAIL
FIG.01 — COST(REACTIVE + PREVENTIVE)$ / YEAR
OPTIMUMMOST TEAMSFAILURE COSTPREVENTION COSTTOTAL COST← LESS PREVENTIONMORE PREVENTION →
Trusted by engineering leaders at
Fortune 500 Financial Services/Enterprise Technology/Global SaaS

How it works

03 Steps
01

Enter your context

Tell us about your customer journey and current scale.

02

Estimate your costs

Input your failure costs and prevention investments.

03

See your position

Get a clear visualization and actionable recommendations.

The Core Idea

There is a point where reliability investment starts paying you back.

Spend too little and incidents bleed you dry. Spend too much and you gold-plate services nobody pays for. The benchmark tells you which side of the line you're on.

Left of Optimum

Underinvesting

High incident costs. Every outage is a fire drill. Prevention can't keep up with scale.

Near Optimum

Balanced

Prevention investment matches your scale and risk. Marginal dollar is well spent.

Right of Optimum

Over-engineering

High prevention costs. Possible gold-plating of low-risk services beyond their value.

The Ratio — Weekly Newsletter

“I run a benchmark nobody asked for. 121 enterprise teams have taken it anyway. Every Tuesday I send the one number that surprised me — and the seven links that explain why it matters.”

FH
Florian Hoeppner
Author — Mastering SRE in Enterprise

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